Licensing

Hardware De-registration

Hardware de-registration describes the process for completely removing a CinCraft Origin from the CinCraft Portal account that it is registered to.

Hardware de-registration should only be conducted when it is not intended to use the system anymore, such as when selling it for instance.

Before starting hardware de-registration ensure that:

  1. The Origin is connected to the internet
  2. All licenses have been revoked
  3. Login details for the CinCraft Portal principal account are available

To begin hardware de-registration, navigate to the “License” panel of the settings window and select “Hardware De-registration" from the drop down menu

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If the system still has active licenses on it, then the following warning will be displayed. Please revoke all licenses from the same dropdown menu before proceeding

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Following this, it is required to enter the hardware PIN. This is to prevent accidental or malicious de-registration.

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The PIN can be found on the “Device and License Management” page of the CinCraft Portal. If multiple Origins are registered to a portal account, the hardware name and hardware ID can be used to help identify the specific Origin